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TERM & CONDITION
VVP accepts wholesale orders only. Any retail orders will be rejected.
 
About Us : Since its founding in 1982, VVP has constantly pursued the goal of breaking the barrings between glass and human culture of living. Focused the higher products of glass door hardwares and accessories manufacturing. It is the interdisciplinary works to well understanding the varieties glass cultural use that meet your life style.
 
Making an Order : Just browse our Catalogs online, and email us any items that you wish to buy. After you have sent us the inquiry we will issue the quotation in return at once.
 
Payment : We accept two payment methods L/C and wire-transfer. Wire-transfer method buyers can make a full payment or make a down payment 40 % first before the production process has occurred. We accept wire-transfer from anywhere. After you place your order, details about the wire-transfer process will be e-mailed to you on the second e-mail notification. If you missed that e-mail, please call our number that has given on the order confirmation.
 
We will give you details on how to do wire-transfer over the phone. You must place the order first before calling for the transfer information. The total transferred must include sea freight or air freight. Delay in shipping your order may occur if the wire-transfer received is different from the order total amount. Wire-transfer may take 3-5 business days to confirm. It must be confirmed by our bank before shipping can take place.
 
Shipping and Handling : We offer worldwide shipping through the air by UPS, DHL, FdEx, Postmail Express Service also shipping by sea that you can choose your own forwarder or our forwarder.
Production Times : After receiving L/C or full payment or 40% down payment, It will normally take 45-60 days in production process.
 
Delivery Schedule : After receiving full payment. Your products will be shipped right away upon request. We normally ship to you in 5 business days.
 
Warranty : We offer 1 year warranty for every Floor Door Closer, Over Head Door Closer, and Shower Door Closer. The product comes with a warranty against manufacturer defect or failure for a period of one year from the date of purchase. This warranty covers replacement or repair of the product. Warranty is void if mishandling, improper use, defacing of the product, and flood disaster that would normally void manufacturers warranty has occurred.
 
*Note: VVP is not responsible for any damage to other parts or property injury as a result of using our products or as a result of defective products.